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Find a list of the most common questions about the Saint Andrews Hall. If you can't find your questions please let us know.
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What are your box office hours?
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St. Andrew's Hall Box Office is open weekdays from noon to 5pm. The box office is also open on weekend event days. Please call (313) 961-8137 for weekend hours and ticket availability. St. Andrew's Hall sells tickets for all Fillmore Detroit, St. Andrew's Hall and Shelter events with no service fees. The box office is located within the venue at 431 East Congress Detroit, MI 48226. |
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Where do I park?
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Parking is available on all four sides of the building. APG parking directly across the street from the venue is located at 414 East Congress and is generally where most patrons park. Premium Pre-Paid parking passes are available for the APG lot online through Ticketmaster at checkout. All local parking lots are independently owned and operated and are guarded and lit throughout most St. Andrew's Hall and Shelter events. |
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Where is St. Andrew's Hall / The Shelter located?
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St. Andrew's Hall is located at 431 East congress between Beaubien and Brush streets in the Greek town area of downtown Detroit. We are 2 blocks straight across the street from the GM ( Former Ren Cen ) building.
The Shelter is the lower level of St. Andrew's Hall. It is accessible from the main lobby during St. Andrew's Hall events and from the rear of the building for Shelter events. |
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What amenities are available during a concert?
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St. Andrew's Hall and The Shelter both have full service bars that feature dozens of liquor brands and over 80 brands of beer. The Shelter ( Lower level ) is open during most events and offers additional bars, restrooms, seating and food. Patrons who wish to take a break from the main ballroom event may go downstairs and listen to music, play video games, sit and relax. The Shelter stays open late after most concerts and offers drink specials, DJ’s, music and dancing. |
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How can I find out if a concert is an all-ages show?
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Please call Ticketmaster at 800.745.3000 Age policy is also generally listed on the event page on livenation.com in the Please Note section. |
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How can I find out if there are still tickets available for a concert or event?
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Please call Ticketmaster at 800.745.3000. |
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How do I purchase ADA seating?
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Purchase a ticket at any price level either online or via phone. Upon arrival, please come to front doors and contact the St. Andrew's Hall staff. We will assist you with entry into the building and answer any questions you may have regarding special needs during your visit. |
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What is the door time for my concert?
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Please check livenation.com for a complete listing of door times for events. Unlike theater shows, St. Andrew's Hall advertises door times with most concerts starting 30-60 minutes after the advertised door time. Please call (313) 961-8137 for event start times. |
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How do I book St. Andrew's Hall / The Shelter for a special event?
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Please call 313-961-5451 Ex: 15 or email Bruce Rothschild at brucerothschild@livenation.com |
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What is the Fast Lane program?
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The Fast Lane allows first entry at door time for concert-goers and may be purchased online at the time of ticket purchase. There are a limited number of Fast Lane tickets available for each show. The Fast Lane program eliminates having to wait in line to be the first group to enter the venue. |
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Is there an ATM?
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Yes, there are 2 ATM’s located in the main lobby and the Shelter. |
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What is your camera policy for concerts?
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It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and cell-phone cameras are allowed. Cameras with lenses on them are considered to be professional-length and are not allowed to be brought into the venue, unless artist has given prior approval to individual. Ushers will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted. |
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What hotels are nearby?
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There are several hotels very close to St. Andrew's Hall.
Atheneum Suites Hotel 1000 Brush Avenue, Detroit (313) 962-2323
This is the best choice for a high end nearby hotel. The Atheneum is one block directly behind the venue.
Courtyard by Marriott 333 East Jefferson Avenue (313) 222-7700
Best mid-priced local hotel located one block away from the venue front door.
Detroit Marriott at the Renaissance center 400 Renaissance Dr. (313) 568-8000
Best view of downtown Detroit and Windsor Ontario, The Detroit Marriott is located 2 blocks away from the venue and is the highest building in the city with spectacular views.
Also nearby are the Westin Book Cadillac hotel, Greektown casino hotel, Hilton Garden Inn, Holiday Inn Express and Motor City Casino hotel. |
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What are some nearby restaurants?
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Sweetwater Tavern, located across the street with locally famous hot wings is open 7 days a week until 2am.
Jocoby’s, located around the corner on Brush St., features German food and bar favorites.
The Detroiter on Beaubien has great bar food.
Greek Town located 2 blocks behind the venue offers more than a dozen great traditional Greek and American restaurants.
Five Guys on Beaubien is 2 blocks behind the venue and is part of Greek Town casino.
Fishbones 2 blocks away on Monroe St. offers Cajun, Sushi, full bar.
Pizza Papalis 2 blocks behind venue on Monroe has Chicago style deep dish pies and traditional round pizzas. |
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Is there a coat check at St. Andrew's Hall / The Shelter?
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Yes, during the winter months our coat check will be open. |
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Once I am inside the building for an event, am I allowed to leave and come back in?
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No, There is no re-entry allowed. |
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Can I smoke at St. Andrew's Hall / The Shelter?
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No smoking is allowed inside St. Andrew's Hall / The Shelter, however we do provide outdoor smoking sections for our patrons. |
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How do I watch videos on the event detail pages or "Photos & Videos" pages of this website?
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To view the artist videos you must install the Adobe Flash plug-in for your web browser. You can download the appropriate Flash installer for your platform at http://get.adobe.com/flashplayer/. Follow the on-screen instructions to download and install Flash for your browser, then reload the pages with videos you would like to view -- the videos should stream and be viewable now. |
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How do I listen to the iTunes preview sound clips on the event detail pages of this website?
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To listen to the iTunes preview sound clips you need to install Apple Quicktime. If you already have Apple's iTune's software installed, you should be able to listen to the clips by clicking on the song titles. To download the latest version of Apple Quicktime and/or iTunes for your computer, visit http://www.apple.com/itunes/download/. |
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